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Boutique Agency

How an 8-person agency replaced 6 tools and reclaimed 12 hours a week

Industry: Creative Agency · Team size: 8 · Region: UK · Time to live: 5 days

This case study is illustrative, based on a composite of real deployment patterns.

The before

The stack they were running

Before ThorStack, this agency was running HubSpot for CRM (£360/mo), Xero for accounts (£33/mo), Buffer for social (£12/mo), Calendly for scheduling (£10/mo), DocuSign for contracts (£25/mo), and a shared Notion workspace (£16/mo). Total: £456/month, and 3+ hours per week just keeping the tools in sync.

Every new client meant updating 4 systems manually

The finance team was reconciling Xero against HubSpot manually every month-end

Contracts were stored in Drive, obligations tracked in a spreadsheet. Something was always missed.

The switch

Why ThorStack

The team evaluated HubSpot's all-in-one upgrade (£800+/mo) and Zoho One (£37/user). ThorStack won on three points: per-tenant deployment (client data couldn't commingle), the AI workforce (the team was too small to hire ops headcount), and the 5-day deployment commitment.

The after

90 days in

£456/mo → £249/mo
Monthly SaaS spend
6 tools → 1
Operational platforms
12 hrs/week
Reclaimed through agent automation
5 days
Time from call to live deployment

The three agents they use most

LedgerFinance

Auto-reconciles Shopify orders against invoices. Monthly close dropped from 3 days to 4 hours.

CounselLegal

Triages incoming contracts, drafts NDAs, tracks renewal dates. Nothing falls through.

EchoMarketing

Manages the social calendar across LinkedIn and Instagram. The founder stopped manually scheduling posts entirely.

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