Capability 01
Unified Email
Threads from Gmail, Outlook, and Zoho Mail in one inbox. AI categorisation, triage workflows, send-via-the-right-account, and customer-message routing into CRM activity.
- Multi-account threading across Google / Microsoft / Zoho
- AI category badges (to-do, customer, vendor, FYI)
- Reply-as the right account automatically
- Customer mail auto-logs activity on the matching CRM contact
- Full audit trail of who-read-what