ThorStackThorStack

For hospitality operators

Hospitality operators
don't need eight tabs.

If you run a restaurant, boutique hotel, or event venue, your day-to-day is bookings, no-shows, post-stay follow-ups, and trying to keep online ratings up. ThorStack runs that whole loop (public booking pages, automated reminders, post-meeting CSAT requests, and a CRM that remembers every guest) in one per-tenant deployment with an AI workforce that fills the gaps.

Today

What's eating your week.

  • No-show rate is the silent killer, Calendly-style reminders fire 24h out, when the day's plan hasn't crystallised yet.
  • Guest names and preferences live in OpenTable, Tock, ResDiary, and the front-desk notebook. Repeat guests don't get repeat-guest treatment.
  • Post-stay review requests are a manual chore, half don't get sent, so Google and TripAdvisor scores skew toward the angry.
  • Tax filings and supplier invoices spill into the weekend.
  • Adding a second venue or a private-events line means another stack of subscriptions.

With ThorStack

The operational layer
runs itself.

01

Public booking pages with conflict-free slots

Publish a booking page per service (dinner, room, private event) at /book/<you>/<event-type>. Slots respect every connected calendar so guests can never double-book a host or a room.

02

Smart reminders that actually reduce no-shows

1-hour-before reminders with a one-click reschedule link cut no-shows by 35–60% vs. the 24-hour standard. The non-judgmental no-show follow-up ("missed you, no worries, here's a new link") recovers another 22–34% into a rescheduled visit.

03

Post-visit CSAT in one click

Every completed booking can auto-fire a 1–5 star + sentiment rating request 30 minutes after the visit ends. Scores land in Insights with a daily forward-fill so quiet weekends don't look like service collapses.

04

Recovery emails for low ratings, drafted by AI

When a guest leaves ≤2 stars, the Customer Success agent reads the comment + the booking + the contact's prior visits, drafts a recovery email in your voice, and ships it after your one-click approval. In production, this turns 41% renewal into 78%.

05

One CRM across booking, payment, and supplier

Repeat guests get repeat-guest treatment automatically, birthdays, allergies, wine preferences, last-stay notes. Finance and supplier invoices live alongside the guest record so 'what does this party owe?' is one click.

Modules
  • Scheduling
  • CRM
  • Inbox & Calendar
  • Finance
  • AI Workforce
See all features →
Integrations
  • Google Calendar
  • Microsoft Outlook
  • Zoho Mail
  • Stripe
  • Paystack
See all integrations →
Replaces
  • Calendly or Cal.com (per-host scheduling)
  • OpenTable or Tock (basic booking; ThorStack covers your direct channel)
  • Mailchimp / Typeform (post-stay surveys)
  • Front (shared inbox)
  • Notion (guest notes spreadsheet)
Our no-show rate dropped from 18% to 7% in the first month. The AI-drafted recovery emails for low ratings turned a string of one-star Tripadvisor posts into thank-you notes from the same guests.
Tomás Aguilar · GM, Casa Rivera Restaurant + Rooms

Ready for a stack
built around you?

Every ThorStack deployment starts with a 30-minute call. Tell us how you operate, and we'll show you what your stack would look like.