ThorStackThorStack

For hospitality operators

Hospitality operators
don't need eight tabs.

If you run a restaurant, boutique hotel, or event venue, your day-to-day is bookings, no-shows, post-stay follow-ups, and trying to keep online ratings up. ThorStack runs that whole loop (public booking pages, automated reminders, post-meeting CSAT requests, and a CRM that remembers every guest) in one per-tenant deployment with an AI workforce that fills the gaps.

Today

What's eating your week.

  • No-show rate is the silent killer, Calendly-style reminders fire 24h out, when the day's plan hasn't crystallised yet.
  • Guest names and preferences live in OpenTable, Tock, ResDiary, and the front-desk notebook. Repeat guests don't get repeat-guest treatment.
  • Post-stay review requests are a manual chore, half don't get sent, so Google and TripAdvisor scores skew toward the angry.
  • Tax filings and supplier invoices spill into the weekend.
  • Adding a second venue or a private-events line means another stack of subscriptions.

With ThorStack

The operational layer
runs itself.

01

Public booking pages with conflict-free slots

Publish a booking page per service (dinner, room, private event) at /book/<you>/<event-type>. Slots respect every connected calendar so guests can never double-book a host or a room.

02

Smart reminders that actually reduce no-shows

1-hour-before reminders with a one-click reschedule link cut no-shows by 35–60% vs. the 24-hour standard. The non-judgmental no-show follow-up ("missed you, no worries, here's a new link") recovers another 22–34% into a rescheduled visit.

03

Post-visit CSAT in one click

Every completed booking can auto-fire a 1–5 star + sentiment rating request 30 minutes after the visit ends. Scores land in Insights with a daily forward-fill so quiet weekends don't look like service collapses.

04

Recovery emails for low ratings, drafted by AI

When a guest leaves ≤2 stars, the Customer Success agent reads the comment + the booking + the contact's prior visits, drafts a recovery email in your voice, and ships it after your one-click approval. In production, this turns 41% renewal into 78%.

05

One CRM across booking, payment, and supplier

Repeat guests get repeat-guest treatment automatically, birthdays, allergies, wine preferences, last-stay notes. Finance and supplier invoices live alongside the guest record so 'what does this party owe?' is one click.

What it's worth

Run leaner, spend less,
earn more.

Operational efficiency

Booking pages, reminders, and post-visit Reviews, Surveys, and Polls run the whole guest loop automatically, and every guest is remembered in the CRM.

Cost savings

One plan replaces your scheduler, survey tool, shared inbox, and guest-notes spreadsheet.

Revenue growth

One-hour reminders cut no-shows (18% to 7% in the first month for one operator), and AI-drafted recovery emails turn low Reviews into repeat guests.

Modules
  • Scheduling
  • CRM
  • Reviews
  • Surveys
  • Polls
  • Email Hub
  • Finance
  • Support Desk
  • AI Operations
See all features →
Integrations
  • Google Calendar
  • Microsoft Outlook
  • Zoho Mail
  • Stripe
  • Paystack
See all integrations →
Replaces
  • Calendly or Cal.com (per-host scheduling)
  • OpenTable or Tock (basic booking; ThorStack covers your direct channel)
  • Mailchimp / Typeform (post-stay surveys)
  • Front (shared inbox)
  • Notion (guest notes spreadsheet)
Our no-show rate dropped from 18% to 7% in the first month. The AI-drafted recovery emails for low ratings turned a string of one-star Tripadvisor posts into thank-you notes from the same guests.
Tomás Aguilar · GM, Casa Rivera Restaurant + Rooms

Start your transformation
with a 30-minute call.

Tell us how you work today, and we'll show you your starter pack: the tools, the agents, and what you'd save. No commitment needed.