ThorStackThorStack

Commerce

Sell everywhere.
manage in one place.

Orders, inventory, and customers across Etsy, Shopify, and your native storefront, deduplicated, reconciled, and synced. Pick-pack-ship from one console. Reorder alerts, channel-level margins, and a native storefront so you stop paying transaction tax on your own customers.

acme.thorstack.com / commerce / orders

Order queue

2 channels
Today
£3,940
To pack
7
Low stock
3
#4471ShopifyJ. Okafor£128.00
#4470EtsyM. Lindqvist£54.00
#4469ShopifyA. Mensah£312.00
Inventory reconciled across channels · 1 customer merged.

From listing to delivered

Six steps that turn channels into one merchant team.

  1. 01
    List

    Author once, publish to Etsy, Shopify, and your native storefront. Channel-specific overrides for title, price, and policy where it matters.

  2. 02
    Sync

    Inventory deltas propagate in real time. Sell on Etsy and the SKU decrements everywhere. No double-sells, no manual reconciliation.

  3. 03
    Capture

    Orders land in one queue with the customer auto-resolved against CRM. New buyers become contacts; returning buyers attach to their history.

  4. 04
    Fulfil

    Pick, pack, and label from one console. Multi-warehouse routing, batch picking lists, and shipping-rate shopping across major carriers.

  5. 05
    Notify

    When an order ships, delivers, or is returned, buyers get branded transactional emails. Reviews and resell prompts triggered on configurable schedules.

  6. 06
    Reorder

    Reorder-point alerts driven by velocity and lead time. Forge (COO) drafts the PO and routes it for approval before stock hits the floor.

Nine integrated capabilities

Multi-channel commerce without the spreadsheet duct tape.

Capability 01

Native Storefront

A real customer-facing storefront under your own brand and domain, not a marketplace tab. Themeable, mobile-first, SEO-clean, with the same inventory and customer feed as your other channels.

What's included
  • Custom domain + branded checkout
  • Mobile-first themes with light + dark modes
  • SEO-clean URLs + auto-generated sitemap
  • Stripe + Paystack + bank-transfer checkout
  • Cart abandonment recovery emails

Capability 02

Unified Inventory

One SKU, one stock count, every channel. Sell on Etsy and the Shopify quantity drops in seconds. Multi-warehouse routing picks the closest stock to the buyer.

What's included
  • Real-time stock sync across Etsy / Shopify / native
  • Multi-warehouse with proximity routing
  • Bundles + kits with component-level decrement
  • Per-SKU reorder point + reorder quantity
  • Stock movement audit log

Capability 03

Orders: One Queue

Every order from every channel in one console: filterable, bulk-actionable, and de-duplicated against the same customer record. Print pick lists, packing slips, and labels in batches.

What's included
  • Cross-channel order queue with filters + saved views
  • Bulk pick-list and packing-slip printing
  • Per-order audit trail (status, who changed what, when)
  • Refund + replacement workflows with stock writeback
  • Order-level margin display (price − COGS − fees)

Capability 04

Customers: Cross-Channel

A buyer on Etsy and a buyer on Shopify with the same email is one customer in ThorStack. Their lifetime value, order history, and contact record stitch together automatically.

What's included
  • Email-based identity resolution across channels
  • Lifetime value + repeat-purchase scoring
  • Auto-promoted to CRM contact on first order
  • Per-customer notes and tags
  • Custom fields on products, services, and customers
  • Win-back campaigns triggered on lapsed RFM

Capability 05

Channel-Level Margins

Etsy fees, Shopify transaction costs, ad spend, COGS, shipping, and refunds rolled into per-channel margin reports. See which channel is actually paying for itself before you scale the wrong one.

What's included
  • Channel-level revenue, fees, COGS, and contribution
  • Per-SKU margin with returns + refunds netted out
  • Ad-spend attribution per channel
  • Cohort revenue by acquisition source
  • Auto-posted journals into the Finance stack

Capability 06

Shipping & Carriers

Rate-shop across major carriers at the moment of label-printing. Bulk-print 100 labels in one click. Branded tracking page with status events from the carrier webhook.

What's included
  • Rate-shop across USPS / UPS / FedEx / DHL / NIPOST
  • Bulk label generation with manifest export
  • Branded tracking page on your own subdomain
  • Webhook-driven status updates to buyer
  • International commercial invoice + HS code lookup

Capability 07

Discounts & Promotions

Code-based and automatic discounts, free shipping thresholds, BOGO, tiered bulk pricing, applied at checkout across every channel and tracked back to the promotion that drove the conversion.

What's included
  • Code + auto-apply discounts with stacking rules
  • Free-shipping thresholds per channel
  • BOGO + tiered bulk pricing
  • Per-promotion redemption + revenue attribution
  • Time-windowed flash sales with auto-expiry

Capability 08

Analytics & Forecast

Daily revenue, units sold, average order value, return rate, and channel mix in one dashboard. Forge writes the Monday morning sell-through memo so the team starts the week on the same page.

What's included
  • Daily / weekly / monthly revenue + unit trends
  • Channel-mix and product-mix breakdowns
  • Return rate + reason-code analysis
  • Velocity-driven reorder forecast per SKU
  • Weekly sell-through memo authored by Forge

Capability 09

Forge: Your COO Agent

An always-on operations agent that flags low stock, drafts purchase orders, watches for shipping delays, and routes customer questions from any channel. It is the same agent across dashboard, Slack, Telegram, WhatsApp, and email.

What's included
  • Reorder-point alerts with auto-drafted POs
  • Shipping-delay detection with proactive buyer notes
  • Returns triage with refund / replace recommendations
  • Cross-channel customer-question routing
  • Human-approval gateway on every write
Operational integrity

Multi-channel commerce demands one source of truth, and an audit trail that survives the audit.

  • PCI-compliant payment rails
  • Per-tenant inventory isolation
  • Approval gates on POs + refunds
  • Audit log on every order + SKU

Ready for a stack
built around you?

Every ThorStack deployment starts with a 30-minute call. Tell us how you operate, and we'll show you what your stack would look like.